Data Analyst, UXat CDW Careers

The Data Science and Analytics COE is responsible for leading the creation and development of the overall strategy and direction of data science and advanced analytics at CDW – including ensuring continuity and seamless extension of existing programs, the development of a short- and long-term vision and roadmap, and defining and institutionalizing the role that data and analytics play throughout the organization as the fuel that drives and shapes CDW’s priorities and serves as an accelerant for CDW’s progress.

The UX Designer will play an important role in Data Science and AI team to foster value creation from the use of the organization's data assets, as well as the external data ecosystem. The responsibilities include value creation through monitoring user experience and ensuring that data science products are easy to use. Their duties include reviewing user feedback to determine potential defects or areas for clarity, working closely with other IT professionals and company personnel to refine user experience and performing usability tests to ensure functionality. This role works with the business users to understand requirements and communicate with the Data Product teams to meet the data and insight needs at the enterprise level.

Key Areas of Responsibility

• Identify target user groups and carry out interviews or other types of inquires to help understand user needs
• Provide guidance on the implementation of UX research techniques and testing activities to assess user behavior
• Uncover root causes of experience issues and collaborate with designers and analysts on new innovation opportunities, enhancements to existing products, or the exploration of external industry integration options.
• Incorporate customer feedback to research end users’ needs and brainstorm solutions that help them navigate products.
• Ensure the creation and implementation of customized experiences for the digital user
• Concept and design wireframes for analytic dashboards and products that show value to end users
• Produce high-quality solutions through discovery, ideation, and prototyping
• Conduct user testing sessions with business stakeholders with a strong attention to detail
• Understand product specifications and user psychology and predict what might work for both
• Actively participate in the industry externally through internet research, white papers and/or conferences.
• Utilize advanced modeling techniques to develop high-level system narratives, presentations, storyboards, use cases and user interface prototypes.
• Maintain macro-view of key processes, application platforms, business requirements and business functions across the organization.
• Provide creative thinking and new ideas to resolve existing problems.
• Provide a structure for evaluating solution options.

Education and/or Experience Qualifications

• Bachelor’s or Master’s degree UX/UI design or Human Centered Design.
• 3+ years (2+ years with Master’s degree) analytics experience, including but not limited to: marketing analysis, market research, sales analysis, ecommerce, financial analysis, econometrics, or statistics

Required Qualifications

• Excellent written and verbal communication skills with the ability to effectively communicate across company and department boundaries at all levels
• Experience in leading business analysis teams and managing implementation projects that utilize big data, advanced analytics and machine learning technologies.
• Experience in Adobe XD and Adobe creative suite
• An understanding of the Design Thinking process
• Ability to cultivate and develop lasting customer relations.
• Strong experience building end-to-end data views.
• Ability to effectively present information, interact with and respond to questions from managers, employees, customers and vendors.
• Demonstrated experience in teaching and/or mentoring professionals.
• Execute requests with strong attention to detail and strong time-management skills.
• Passion to evangelize data science, teach others and learn new techniques.

Preferred Qualifications

• Ability to effectively resolve conflict with appropriate escalation.

COVID-19 Update:
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.

CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation.  Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.