Welcome to our CDW Careers Blog. We're excited to share coworker stories and their perspectives on what #LifeAtCDW is all about.
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Congratulations! You submitted your application, and now you’ve got the interview. To succeed in the interviewing process and land the job, it’s essential that you prepare ahead of time. Here are some tips that are sure to make you a standout candidate.
The advice has been said time and time again: dress for the job you want, not the job you have. Still, candidates have undergone interviews in jeans, t-shirts and other clothes not normally suited for the workplace and have found themselves shy of getting an offer.
First impressions and the ability to present yourself can be everything. Research shows it takes about 7 seconds for someone to develop a first impression, and the same goes for hiring managers when seeking the perfect fit. This first impression extends to both verbal and non-verbal cues. Smile! Make eye contact! Have a firm handshake and show the interviewer you are happy to be meeting with him or her. Managers want someone who is presentable and willing to take the necessary steps to succeed in their career.
Strategically research and take notes on the company. Utilize resources like the company’s website, peruse the latest earnings release if publicly available, review LinkedIn and Glassdoor profiles to get a better understanding of the organization’s background, and understand the company’s mission, vision, and values. Depending on the company, assess their products, services and markets served. From this information, you should develop a list of questions to ask the interviewer.
Prepare an elevator pitch. An elevator pitch is a succinct, 30-second persuasive sales pitch about yourself and why you’d be the best candidate for the role.
Review the job description and become comfortable talking about your skills, qualifications and resume and how they relate to the position you're interviewing for. When asked behavioral, resume-based and case questions, draw on specific examples from previous work experiences, internships and your education. You should prepare and practice responses to these questions by yourself or with a peer to feel comfortable and confident when it’s time for your interview.
Plan to bring extra copies of your resume, paper and a pen so you can write notes throughout your interview, although it should never become distracting. Do note, some initial interviews may be virtual interviews using video technology. Test your device and make sure the technology works prior to your FaceTime/Skype/Webex /HireVue interview to avoid any issues.
It is essential you arrive at least 15 minutes early to your interview. Whether you are driving, taking public transportation or Uber, factor in the amount of time it might take if there is traffic or detours to ensure you aren’t late.
You will most likely be meeting with the hiring manager and stakeholders for the role. Introduce yourself to your interviewer with a firm handshake and steady eye contact. Because it’s easy to feel nervous, do your best to relax and be yourself. When they begin asking questions, it is important to remember that your hiring manager is human, too and doesn’t want to make you feel any pressure with the questions at hand.
Interviews shouldn’t be one sided. The best interviews are a conversation, when both the hiring manager and interviewee connect. More importantly, the hiring manager wants to hear “your story.” Always have questions ready to ask the hiring manager at the end of the interview. By preparing 3-5 questions, it shows that you are interested in the role, the company and working with their team.
"As a candidate, take the opportunity to convey to your potential manager and the hiring team that you want the job and you want to be a part of the organization. It seems like a small thing to say, but when done authentically, it is often the difference between a job offer or a decision to go with another candidate who seemed more engaged in the opportunity to join the team," said Jon St. Peter, Senior Manager, Talent Acquisition at CDW.
Be sure to get a business card from the hiring manager and stakeholders. If you have your own cards, the end of the interview is the perfect time to exchange. Business cards give you the correct information of your hiring manager like their name, phone number, office and email address.
Expect to send a thank you note within 24 hours of your interview to the hiring manager. It is important to thank them for their time and consideration. If you made any specific connections during the interview, it may be helpful to reference them, especially if they are meeting many candidates for the role. "When you write a thank you letter (or don’t), you are demonstrating your follow-up skills and respect for the opportunity to interview. A follow up letter allows you to reiterate with thoughtful detail why you are a compelling fit for the role. If you met with several people, send them personalized emails. You can reuse a couple of the core elements, but take the time customize based on your conversations," shares Amy Rizzo, Manager Talent Acquisition at CDW.
When preparing for your interview, one of the most important pieces of advice is to
be yourself and believe in your achievements.
Confidence makes all the difference when you are looking to land the job. Hiring managers look for people who will make a positive impact on their team.
As part of our Together - The Power of Women in IT campaign, we asked CDW women: what advice would you share with women interested in or pursuing a career in technology? From coworkers in Sales to Integrated Technology Solutions to our Distribution Center, here’s what they had to share:
“Don't be afraid to take chances. Being a female in technology and at CDW, we bring a lot of great ideas, thoughts and energy to the table. Don't be afraid to do so. It's an exciting industry and it's always changing.”
- Kim Maziarka, Account Manager - SCC Partner
“Be a bit bolder to ensure your voice is being heard. And if you're worried about not knowing everything or not being the subject matter expert in that particular field, everything is constantly changing and moving forward. There's always an opportunity for new people to come in and to pursue those fields and to become the experts in those areas.”
- Sarah Gallatin, Manager - Distribution Support
“Do not give up. Make sure you hold your ground, make your stance and follow through on what you say. People sometimes test women to see if they really will make it through or if they really do have the guts and the skills, but as long as you follow through on what you say, you will come out as a star and successful.”
- Parita Kanevskiy, Program Manager - Product & Partner Management
“Jump right in. This field is one that is so exciting. It is changing every single day and it really impacts people's lives. Technology changes how organizations work with their customers. Technology changes how healthcare providers serve their patients. We’re impacting the way people live their lives. And to be able to be a part of an industry that's ever changing that has real impact is something that I find exciting. So, my advice is jump right in, find a great mentor and don't look back.”
- Katrina Williams, Director - Integrated Technology Solutions Capability
“Embrace technology and its complexities with an open mind. Be ready to bring your curiosity and investment in time.“
- Charlotte Lewis, Senior Manager - Business Process Transformation Solutions
“Don’t underestimate what you can do and what impact you can have across your team and the organization. Our largest roadblocks are the perceptions we have of ourselves, and this affects our ability to achieve our goals. Be your biggest cheerleader!”
- Seli Cerda, Manager - DevOps Engineering
“Surprise someone every day. This philosophy has been good to me, and earned me praise and respect from the people with whom I work. Information Technology can be uniquely challenging in its unpredictability. So when I am working on a difficult problem and get to a point I just have to take a break, I will go on the hunt for a surprise project. Maybe I will dig through my old emails and find something to follow up on, or maybe I'll take a few minutes to read an article that someone else shared with me, then give them feedback. Or maybe I will follow up on a project that closed months prior just to make sure everything is still working as expected. I love to hear back from someone who wasn't expecting this check-in, but I love it even more when they mention some small thing that takes me just a few minutes to fix, so I can go back to my "roadblock" project feeling invincible.”
- Anne O’Day, Senior Systems Engineer
We are better together.
CDW is committed to diversity and inclusion and empowering women to pursue a career in technology. We believe in the power of people. When we collaborate together, we build stronger coworkers and better teams who deliver the best results. Learn more at cdw.com/Together.
According to a 2017 Gallup poll, 85 percent of Americans aren’t engaged at work. For most of us, finding a job we like — much less love — seems like an unrealistic dream.
But Sho Shanker, Principal Consultant at CDW, has the kind of passion for her job that would make anyone jealous. She finds a genuine joy in staying up at night thinking about how to solve a problem, and she wakes up every morning excited to work with her supportive team. At CDW, she has managers who let her try on new roles, a business resource group for women that helps her develop her career, and (a lot of) time to read for pleasure (wait until you see her reading list!).
Shanker shared how she’s not only thriving in her career — despite the all-too-common gender bias in the tech industry — but how she stays happy while doing it. She also shared how she keeps her workday organized and relatively stress-free while giving us her best advice for women working toward their own career goals in an industry with a male majority.
How long have you been in your current role, and what were you doing previously?
My first role out of college was Network Administrator. Six years ago, I started as a Consultant Engineer with CDW. From there, I progressed to become a Senior Engineer. Then, last year, I was made a Principal Consultant.
Tell me a bit about your current role. What are your priorities?
I’m a Principal Consultant. I design, implement and deliver Cisco Collaboration technologies. My focus is on video and adoption consulting.
Problem-solving and technology are two of my strengths, so I’m genuinely thrilled that I get to apply one to improve the other at work every day. Another reason I’m thrilled to get out of bed every morning is our exceptionally brilliant Collaboration team.
What’s the biggest challenge you’ve faced in being a woman in tech?
Gender Bias. Most of the people I interact with are wonderful, logical and sensible. On occasion, I do come across someone who has a strong gender bias. It doesn’t matter what credentials I have or how sound my design is: In their minds, I am less credible.
How has CDW been particularly supportive and helped you overcome this challenge? How is the sense of support you’ve felt reflective of CDW’s overall culture/policies?
By design, I’m an outspoken, confident, outgoing person. But specifically, within CDW, I have always felt fearless.
CDW has several Business Resource Groups (BRGs), one of which is Women in Sales and Engineering (WISE). I’ve been an active participant since its inception. The value I get out of participating in the group is phenomenal as it consistently reinforces “The CDW Way,” our company’s code of conduct and business ethics. The piece of the code that resonates the most with me is, “We run our business with passion and integrity.”
What initially drew you to CDW? And what’s one of the most amazing things about your workplace that you didn’t learn until working there?
I was working with a consultant from CDW. The technological expertise and skill sets that he had blew my mind away. I wanted to be part of an organization that supports my career goals, gives the right environment to thrive and, most of all, where I get to be with my fellow nerds!
I didn’t realize how strong and powerful CDW is until I started working here. I was pleasantly surprised to find out about the multiple paths I could take, and the 360-degree encouragement I got. The most amazing thing though was to learn how approachable everyone is, regardless of their title.
How has CDW supported your career advancement?
First, there is a significant amount of autonomy (within reason) to pursue my career goals. While I was hired for collaboration, I was interested in routing and switching in the beginning. I recall my conversation with my then-manager. He encouraged me to work on collaboration and also dabble in route and switch, and assured me that if I felt as strongly 6 months later, I could switch. One week in, I knew he had made the right choice in hiring me for collaboration. He saw something before I did, but was willing to let me choose what really moved me.
Second, there are plenty of opportunities to sharpen the skills that relate to your core expertise.
A few years in, I realized that it was fascinating to work with video technologies. I was willing to put in the blood and sweat to become the SME (Subject Matter Expert).
There is also a strong internal community. I’m part of a few unofficial study groups, home lab fanatics group, a coding group and certification spaces. No matter how you define career advancement, CDW has a way to work with you.
What are three things you make sure to do each workday before you disconnect?
I reflect on what went well and what is repeatable, take stock of what didn’t and think about how I can make that better tomorrow. I also review my Google Keep list to be better prepared for the next day. Sometimes, that means I get to lab something up overnight, other times I read up on white papers that particularly pique my interest.
What’s something you’re especially good at in your job?
Creative problem solving and a genuine passion to make technology work for our customers are two of my strengths. I cannot put it in words how much satisfaction I get in those “Eureka!” moments of problem solving, or staying up all night to get a solution to do precisely what my customers want. It is a warm fuzzy feeling. I would probably do it even if I didn’t get paid to do it.
What about outside of work?
Over the course of time, I’ve realized that there are some things that move my soul. I’m into insane organization, meditation, yoga, spending quality time with my canine overlord, whipping up something delectable from simple ingredients, seeing the local community at the weekly farmer’s market, playing beach volleyball, and connecting with people. All simple things!
What are you currently reading/watching/listening to?
In addition to reading technology blogs, I listen to Hidden Brain, Babbage, TED Talks, and Singularity.
On a personal front, I’m reading “A Crack in Creation” by Jennifer Doudna & Samuel Sternberg, “Blink” by Malcolm Gladwell, “Better than Before” by Gretchen Rubin and my favorites “Tao of Seneca” and “Enchiridion by Epictetus.”
What’s the one career move you’ve made that you’re most proud of?
I had to think about this one. I value every single decision that I have made, because it got me here. And here is an amazing place to be.
Surprisingly, the one I’m most proud of is the time when I said “no” to an opportunity that seemed exciting and offered a better pay. I analyzed the opportunity and realized that it was not my path to happiness. I’m happy when I’m challenged, supported and given the space to grow — none of which would have come from that opportunity. Bonus: I learned how to say “no” when necessary.
What’s the most memorable piece of career advice you’ve received?
The first thing that comes to my mind is something my sister said: “If you are not happy about something, change it.”
That seems very simple, yet it is extremely powerful. When I’m not happy about the way I’m solving a problem, I ask for help. When I don’t feel happy about the work day, I find out what is making me unhappy and address it. If I find that I’m not happy about how I handled a situation, I prepare better the next time.
What’s your #1 piece of advice for women who are pursuing careers in technology, or in other industries that tend to be dominated by men?
Whatever you do, give it all you got. Invest the time and effort to become the subject matter expert. Speak deliberately and show that you own your domain. Be fearless!
This article originally appeared on Fairygodboss.com and is republished by CDW with permission.
Fairygodboss & Sho Shanker
Not everyone can say they work at a company that’s making strides to be a leader in empowering women. CDW coworkers are a rare exception, though. The company’s Women’s Opportunity Network (WON), a business resource group (BRG), is on a mission to help CDW foster an inclusive culture where women are actively engaged and can realize their fullest career potential. By providing resources and facilitating connections, WON is laser-focused on ensuring that women at CDW succeed, while also driving the company’s key business objectives.
If you think this sounds too good to be true, we hear you. To get a sense of what this group actually looks like, and how they go about walking the talk, we checked in with WON’s Board of Directors. Christine Holloway, VP of Healthcare Sales and WON Executive Sponsor; Hilary Malina, Senior Counsel and WON Co-Chairwoman; and Tara Barbieri, Director of Capture and WON Co-Chairwoman filled us in on how WON is transforming women’s career experiences — and also shared their No. 1 piece of advice for job seekers.
How and why did you first get involved in CDW’s Women’s Opportunity Network?
Christine Holloway: I have a passion for the development and advancement of women in IT and at CDW. I was impressed with the level of commitment and investment from CDW’s executive leadership (both men and women) to this BRG, so I was confident that the time I was investing would be taken seriously and have an impact.
Tell me a bit about how the Business Resource Group (BRG) works.
Hilary Malina: WON is our largest BRG with a board of directors, executive committee sponsors, and six committees. We have five committees that focus on planning programs and events throughout the year, each with a different focus area and target audience, plus a logistics committee.
Our three goals for 2018 were to:
Events and programs vary over a broad range, and have included speaker panels, trainings on a variety of business topics, networking events, a business-focused book club, a quarterly newsletter, and charitable events. Between the committees and the board, we consistently run over 30 events and programs each year, including our signature event, our annual Women’s Summit providing a full day of professional development for approximately 200 coworkers each fall. Our committees are required to align each of their events and programs to one of our three strategic goals, so that they are producing maximum impact.
What has WON accomplished that you’re most proud of?
Tara Barbieri: In 2018, we made a deliberate effort to partner with other BRGs at CDW and host combined events. Every other affinity group also includes women: African Heritage Network, MARC (military & allies), ABLE (focused on supporting differently abled coworkers), and so on. We saw this as a way to both support broader inclusion efforts throughout the organization and provide impactful content to women who aren’t necessarily members of WON.
What’s the #1 thing you think your colleagues should know — but probably don’t know — about CDW’s Women’s Opportunity Network
CH: The Women’s Opportunity Network drives results. There are numerous examples of women who have become better at their current job, better prepared for their next role and successfully earned that new position, and have remained CDW coworkers because of the value and relationships formed from being a part of WON. All of this makes CDW a stronger, more successful organization. Additionally, because of the investment made in WON and the results it drives, CDW has earned recognition for being a place that supports and promotes the advancement of all people, including women.
What’s your #1 piece of advice for women who are looking for jobs right now?
CH: Consider positions that will broaden your experience and add value to an organization, not just those that are the next level up. Truly great leaders have a both broad and deep expertise. And when you’re interviewing for the position you want, make sure you speak about your accomplishments and the results you achieved in quantifiable terms. Leaders want to know that you can focus, prioritize and achieve measurable results.
HM: Don’t underestimate the power of creating and using your network when looking for a new job.
TB: With the unemployment rate being pretty low, job seekers these days might have more options and even multiple offers. Before starting to interview, write down the elements of a role or company that are most important to you to avoid getting wowed by a cool perk that you hadn’t expected. Rate the companies and leaders you interview with on a scale so that when you’ve got more than one offer, your objectivity informs your eventual choice.
This article originally appeared on Fairygodboss.com and is republished by CDW with permission.
Has there been a time when you felt that you couldn’t be yourself at work? A time when you felt that if you showed who you really were to people, they wouldn’t accept you? Well I have felt that way before, and I’ve heard from many others who have felt that way too. After some time, I am happy to say that I can be my authentic self at CDW. Throughout my career, I’ve learned that to build trusted relationships, people need to get to know the real you. When I started to open up and allow people to know who I am, I felt accepted and more comfortable in my environment. I realized, it’s ok to be different—that’s why it’s so important to celebrate diversity.
One of the ways we celebrate diversity at CDW is through our Business Resource Groups (BRGs). I am the Co-Chair of CDW’s Black Excellence Unlimited (BeU) BRG, which strives to create an environment where coworkers can confidently be themselves and be welcomed by others through coworker support and inclusion. BeU’s mission is to provide resources and development opportunities for CDW’s Black coworkers that enables them to achieve excellence and have a positive impact on our customers and community.
We want this group to be a reminder to everyone that it is ok to be your authentic self, both in and out of the workplace.
During Black History Month, BeU will host a variety of activities and events under the theme “The Excellence in You.” We want to create opportunities for our members that will help them bring out the excellence within as we celebrate the month’s significance and jumpstart 2019.
We’ll kick off the month with events that showcase some of CDW’s Black leaders as they share their journeys to excellence and career success. Events throughout the month will be centered around professional and personal development, networking and celebration of our mission. Our signature event, “The Journey to Excellence,” will provide coworkers with the opportunity to learn about Black History Month, hear from our keynote speaker, Marc Morial, President of National Urban League, and exposure to CDW’s leadership.
While BeU is hosting several events to make an impact on our coworkers, we’ll also be impacting our communities by hosting a month-long book drive at several of our CDW locations across the U.S. Our goal is to collect over 1,000 coworker-donated books that will be given to under privileged children.
The Black History Month activities and events will be a great start to our year and set the tone for a successful 2019 – a year to grow, to make new connections, celebrate success, and feel confident in being your authentic self. With everything we do, we strive to create a community within CDW and help coworkers perform at the highest level in their roles. I’m excited for the future of BeU – the opportunities it will offer CDW’s Black coworkers and the commitment to diversity and inclusion it represents for all CDW coworkers.
Don’t forget to BeU and be excellent today!
Get to know all of CDW’s Business Resource Groups and their missions here.
Qiana is a Sales Manager at CDW, supporting the development of new sellers through our Residency Program. Qiana is also the Co-Chair of CDW’s Business Resource Group, Black Excellence Unlimited (BeU).
Now is the time of year when you’re either evaluating internship offers, or just getting started in your search. Internship opportunities are extremely competitive, and for many students the process may seem more challenging than promising. Here are some reassuring steps to give you a competitive advantage.
As recruiters, we are looking for students who are involved in activities outside of just going to classes: volunteering, sports, student organizations, Greek life, part time or full time jobs, all of which demonstrates your time management skills plus your drive and initiative.
Are you active on LinkedIn? With over 467 million members worldwide, it is one of the most popular social networks in terms of active users. Engage with connections to increase your visibility—you never know what connections can get you closer to that internship. Attend company events hosted at your university or college to make in-person connections with recruiters. Being able to put a face with a name will give you a competitive advantage. Make sure to follow up with the recruiter immediately after the career fair so that you can stay top of mind. Be sure to follow their advised steps when completing the application process.
Maybe you've made it to the interview process, but have no idea what to expect. While processes vary by company and industry, it is important to be familiar with behavioral based questions—those tell me about a time, specific questions— more than 70% of Fortune 500 companies use these questions to identify your future success if they were to present you with an offer. These questions require preparation and can best be answered utilizing the STAR method.
Selling yourself should be the easiest step in receiving an internship offer. As recruiters we are interested in your accomplishments, awards, your involvement, and most importantly what value you can bring to our company.
Stay positive and be confident in your abilities. Companies are looking for you just as much as you are looking for us.
Learn more about CDW's Summer Internship Program here.
Melanie is a Campus Recruiter on our Talent Acquisition Team and supports our diversity efforts on campuses across the U.S.
Recently, I attended the Unconscious Bias and Inclusion Practices in the Workplace event. This event was sponsored by the Alliance for Business Leading Equality (ABLE) which is a Business Resource Group here at CDW. Over 80 coworkers across various CDW locations met and took time to enjoy lunch and network before Lora Laverty, CDW Sr. Corporate Counsel and ABLE Co-Chair, opened the event.
Lora began the presentation with a recent story where she learned a personal lesson – was it because of a bias she wasn’t aware of? That was the reason we were all there. This drew in the crowd. Lora then introduced the main speaker, Stephen Cornejo of Allstate, who began the main presentation. Stephen discussed how to recognize social stereotypes about people outside of our own conscious awareness. He went on to talk about how we need to be aware of our own biases and walked us through the “cognitive illusions” going on in our brains.
We broke into small groups for discussion on personal experiences with bias – either a good or bad assumption made about you or an incorrect assumption you made about another person. As a large group, some coworkers then shared their examples. One coworker shared how she was asked where she was from and when she responded “Greenwich,” her professor assumed she had come from money and made a comment about this. Not everyone from Greenwich, CT is from money and this assumption made the coworker feel both frustrated and uncomfortable.
I learned a lot during this event and hope other attendees did too. The takeaways from this event were: 1) recognize our biases and when we are most susceptible to unconscious bias and 2) actively work to interrupt them.
Sometimes we need to stop and think about things just a moment longer or challenge ourselves as to what we are really thinking to make the right decisions.
I look forward to learning more about #ABLE and the events they will be doing to celebrate inclusion here at CDW. #inclusion #unconsciousbias
Ericca is a Manager, Enterprise Information Management at CDW and a member of our Business Resource Group, ABLE.
When you think about networking, what first comes to mind? An “icky” networking event, working the room, perhaps even a used car salesperson? It’s these images of networking that can drive people to avoid it all together. This would be a great mistake for you and your career! There is no question that developing a network is extremely important to professional success. Merriam-Webster defines networking as “the cultivation of productive relationships for employment or business.” But how do you cultivate productive relationships that will help your career? First, don’t think about it in traditional terms. You must think more expansively and find a way to make it your own. Some phases to think about:
Identify your network
Everyone has a network. Think broadly. Your network not only consists of business colleagues from your current job and past positions, it also includes family members, people from the neighborhood, people from school, etc. Take a few minutes and write down the top 5-10 people that you most like, most connect with, that could most help you professionally. This exercise can help you to identify some people who you should reach out to for lunch or coffee to strengthen your relationships, and prevent them from going dormant. Most importantly, think about what you have to offer them -- as networking, when done right, is about connecting with people you like, that you can help that can help you, too.
Build your network
It is critically important to build both internal and external networks of people who can help you, advise you, and advocate for you within the workplace. Here are a few thoughts on how to accomplish this:
Use your network
Do not be afraid or embarrassed to use the network you have. While the hire decision ultimately should be based on qualitifications, hiring managers appreciate input from someone they trust, and may be more apt to consider those candidates before looking at the resumes of unknown strangers. It turns out, according to research done by LinkedIn, that it’s weaker connections that lead to job connections, so keep this in mind – you never know where that opportunity will come from.
When I think about my 20+ year career, many of my job interviews happened after someone I knew referred me to the hiring manager. In one case early in my career (pre-CDW), when I sent my resume initially, I did not get a call back – but when that same resume was sent by a family friend that was a trusted colleague of the hiring manager, I got an interview and ultimately the job. It didn’t get me the job, it just made sure I was seen and considered.
This advice does not just apply to new roles – it also applies to new experiences and assignments.
If there’s a new skill you want to learn, a department you want to shadow, a project you want to join, or a technology you are curious about – use your network to find someone to help you get that experience.
If the request is reasonable, rarely will you be told “no” when you ask someone else for help. It’s human nature to want to help others, and often it’s flattering to be asked to teach someone about your area of expertise.
Networking is really just meeting new people and being open to new points of view – so get out there and get networking!
Hilary is a Senior Counsel at CDW and Chair of our Business Resource Group, Women's Opportunity Network.
Tampa, a cozy metropolis where our office is settled thirty seven floors up from the ground with nothing but grand expectations. From humble beginnings at our office’s launch in 2011, I feel tremendously grateful for the personal and career development that changed my life and led me into leadership at CDW.
I wasn’t always a Sales Manager. In fact, when I started at CDW in 2011, I only was excited to begin a career that would ultimately help pay off my student loans. Little did I know, that the foundation of CDW’s decades of success, infused with the culture of our Tampa team, created a home that I truly saw myself growing into.
That growth was attributed to the commitment of my Sales Manager and Sales Director who poured coaching, feedback, and encouragement into our team.
Their ability to get the best out of others and remain down to earth, caring leaders inspired myself and a number of my peers to pursue paths into sales management.
I loved our strategy sessions and their guidance while visiting customers in market. I loved the fun energy they brought to the office every day. I loved their eagerness to know what was important to me, and achieve my goals in and out of the office. The passion they had for their roles and their people sparked a new desire for my career path.
As a Sales Manager now, my favorite part in the role today is that moment when our Account Managers recognize their potential within our company; limitless. This occurs at different stages for each seller, and I love the responsibility to cultivate that attitude throughout its fruition. Working with them side-by-side to develop their skill set and build customer relationships is so rewarding. I love seeing the progression when Account Managers start working with clients for the first time through trust-building engagement, to become strategic advisers who influence the direction of organizations we know and purchases from ourselves.
While my time in Chicago carries on full steam ahead, knowing Tampa is searching for their next leader makes me eager for what lies ahead. There is such a positive power in that place where the next leader will get to have an influential impact on so many for years to come. We set the bar high when we moved thirty seven floors up, creating a line of sight over the state to capture Florida and beyond. Who else will rise up to the challenge?
Go for IT. Explore careers with CDW.
Alex is a Sales Manager at CDW and leads a team of Account Managers to grow their business and solve our customers IT challenges.
My first exposure to cultural awareness began 20 years ago when my family and I moved from ethnically diverse Orange County, California to a small town in central Indiana. It was where the question, "where are you from?" didn't refer to where I had just moved from but referred to my ethnicity. For the first time, I realized I was culturally different--it showed--and mattered.
I graduated from a private high school with a class of 68 students, 2 of whom were Black and I was the only Asian who wasn't a foreign exchange student. When I went to college at Purdue, I had the opportunity to become involved with other Asian students that had similar experiences as I. And at that point, I was able to celebrate what had, until then, been differences--and it changed my college experience.
When it came time to find an employer, one of my needs was to find a company that had a strong culture of celebrating peoples of different backgrounds, which are represented across eight different Business Resource Groups (BRGs) at CDW.
I currently serve as the Chair for CDW's Pan-Asian BRG where 200+ members are enabled and supported to grow their careers and recognize Asian culture--May is the month celebrating Asian Pacific American Heritage all across the U.S. and CDW celebrates throughout the month and into June through our work with the National Association of Asian American Professionals (NAAAP) and other local corporations and non-profits. I’m so proud of our Asian Coworkers who’ve used our BRGs as a platform to lean into their careers and to CDW for making room at the table!
Now when I meet new people at events and I'm asked, "where are you from?" I say, "I'm from CDW!"
Above is a vendor partner of Vietnamese heritage that celebrated Lunar New Year in our offices with a product demo
Above is the annual Dragon Boat race that CDW's Pan Asian Council participates in with other Chicago-area Employee Resource Groups (ERGs) and BRGs
Kim is a Strategic Sales Tools Analyst at CDW and Chair of our Business Resource Group, Pan Asian Council.
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